Why does my site show "Not Secure"?

If your browser shows a "Not Secure" warning when visiting your wedding website, it's usually related to SSL certificate configuration.

Short answer: SSL certificates are automatically provisioned but may take up to 24 hours. If using a custom domain, ensure DNS is configured correctly.

Common causes

1. SSL certificate is still being provisioned

When you first create your site or add a custom domain, the SSL certificate needs time to be issued:

  • This typically takes 15-30 minutes
  • In some cases, it can take up to 24 hours
  • Try refreshing the page after waiting

2. Custom domain DNS not properly configured

If you're using a custom domain:

  • Verify your CNAME records are set correctly
  • Don't use "Forward with masking" - this prevents SSL from working
  • Make sure both www and non-www versions point to WedSites
  • Check that you only have one A record for @ pointing to 37.16.10.26 — extra A records from your registrar or other services can cause SSL warnings to appear intermittently

3. Mixed content on the page

If your site loads but shows a warning:

  • You may have embedded content (images, scripts) using http:// instead of https://
  • Check any custom HTML sections for insecure links
  • External embeds should use https:// URLs

How to fix it

  1. Wait: If you just set up your domain, wait 24 hours for SSL provisioning
  2. Check DNS: Verify your CNAME records match what WedSites provided
  3. Contact support: If the issue persists after 24 hours, reach out for help

Tips

  • Your wedsites.com subdomain always has SSL enabled
  • Avoid domain forwarding or masking - use direct CNAME records
  • Clear your browser cache after DNS changes propagate

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