Can I get a refund?

Not sure if WedSites is right for you? No worries. Paid plans come with a money-back guarantee so you can try it risk-free.

Short answer: Yes. Paid plans come with a 14-day money-back guarantee. If you're not happy within 14 days of purchase, contact support for a full refund.

The 14-day money-back guarantee

When you purchase a Standard or Pro plan, you have 14 days from the date of purchase to decide if WedSites is the right fit. If it's not working out, you can request a full refund within that window. No hoops to jump through.

How to request a refund

Getting a refund is simple:

  1. Contact the WedSites support team via email or in-app chat.
  2. Let them know you'd like to use the money-back guarantee.
  3. The team will process your refund, typically within a few business days.
  4. The refund goes back to your original payment method.

Depending on your bank, it may take 5 to 10 business days for the refund to appear on your statement.

What's the eligibility window?

The 14-day period starts on the day you make your purchase. You need to contact support before those 14 days are up. If you're on the fence, don't wait until the last minute. Give yourself time to explore the platform and make a decision.

What happens after 14 days?

After the 14-day window, sales are final. The money-back guarantee no longer applies.

That said, if you run into genuine platform issues that make WedSites unusable, the support team is always happy to work with you to find a solution.

Tips

  • Start exploring your plan features right away so you have plenty of time to evaluate.
  • If something isn't working how you expected, reach out to support first. They might be able to solve the problem quickly.
  • The guarantee covers your WedSites plan purchase only, not things like domain registration (which you buy separately from a registrar).

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